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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caterin Sanchez Ochoa

Caterin Sanchez Ochoa

July 23, 2025

5  out of  5
rating by Caterin Sanchez Ochoa
"Estela and her staff are great at responding via email & text to any and all my requests and questions. Always making sure we are getting the best out of our policies."
We responded:
"Thank you so much for the 5-star rating. Your positive feedback means the world to our business! Looking forward to talking to you again soon! "
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Don Pyle

July 19, 2025

5  out of  5
rating by Don Pyle
"Great service and helpful."
We responded:
"Thank you so much for the 5-star rating! If you ever need any assistance, please let us know. We’re happy to help! "
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Eduardo Sanchez

July 18, 2025

5  out of  5
rating by Eduardo Sanchez
"Been with State Farm for years now. The staff is always friendly and helpful to resolve any issues and they work with me to ensure all my questions are answered."
We responded:
"Thank you so much for the 5-star rating. We truly value your business over the years!! If there is anything else we can assist with, please let us know. "
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Stephanie Moya

July 15, 2025

5  out of  5
rating by Stephanie Moya
"I was helped fast and everything was communicated well. I have no complaints, they are both very professional and know what they are doing."
We responded:
"Thank you for the 5-star rating. Glad to hear you had a positive experience & welcome to our local Agency in Grand Prairie. "
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Oscar Lucero

July 14, 2025

4  out of  5
rating by Oscar Lucero
"Always quick to answer and help you out with your needs regarding your policy . 👍"
We responded:
"Thank you for the 4-star rating. We appreciate your feedback! We look forward to talking to you again soon! "
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Ruben Saldana

July 10, 2025

5  out of  5
rating by Ruben Saldana
"Amables y atentos"
We responded:
"Thank you for taking the time to leave a review about our service! Gracias!!"
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Miranda Davis

July 7, 2025

5  out of  5
rating by Miranda Davis
"Awesome to work with; always professional, caring and friendly. Thank you!!"
We responded:
"Thank you for taking the time to leave a wonderful review! We’re grateful for your business over the years!!"
Profile photo of Abraham Samaniego

Abraham Samaniego

July 7, 2025

5  out of  5
rating by Abraham Samaniego
"It's a very good insurance company, even though I recently switched everything seems good to me and I haven't had any issues. I'd 100% recommend."
We responded:
"Thank you so much for the 5-star review! Welcome to our Agency & we look forward to serving you again soon. "
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Diane Chacon

July 3, 2025

5  out of  5
rating by Diane Chacon
"Paola has been extremely helpful with putting me at ease when it comes to purchasing insurance and purchasing the coverage that best suits our family. Thank you very much for being responsive to all my questions and concerns!"
We responded:
"Thank you for leaving us a 5-star rating! Glad to hear Paola was able to assist you & answered all questions & concerns in a timely manner. We look forward to serving you again soon!"
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shaun lester

July 3, 2025

5  out of  5
rating by shaun lester
"Alison referred me to Estela Alonso for auto insurance. Very fast and easy setup and amazing service, 10/10 would recommend anyone looking for insurance to stop by."
We responded:
"Thank you so much for taking the time to leave a 5-star review. We’re grateful for your support! "
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PAPI CHRIS

July 2, 2025

5  out of  5
rating by PAPI CHRIS
"I was referred to State Farm by Alison, who mentioned they offered great rates and she was absolutely right! Vanessa assisted me throughout the process, and she was incredibly helpful, patient, and knowledgeable. She took the time to explain everything clearly and made sure I got the best deal for my needs. I’m really happy with the service I received and would definitely recommend State Farm to anyone looking for reliable coverage and excellent customer care."
We responded:
"Thank you so much for your 5-star rating! We’re so glad to hear that you had a positive experience. Welcome to the State Farm family! "
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Alberto Gamboa

July 1, 2025

5  out of  5
rating by Alberto Gamboa
"Muy buen servicio"
We responded:
"Thank you for the 5-star review! Le agradezco mucho!! "
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Ivan Carmona

June 27, 2025

5  out of  5
rating by Ivan Carmona
"Thank you for great customer service and great communication"
We responded:
"Thank you so much for the 5-star review. Welcome to our Agency & if you need assistance with anything, please let us know. We’re happy to help!"
Profile photo of Darlena Cooper

Darlena Cooper

October 10, 2024

5  out of  5
rating by Darlena Cooper
"Very helpful every time I come in and everyone takes their time to explain my policy. Vanessa has been great assistance to me."
Profile photo of Eliu A. Rodriguez

Eliu A. Rodriguez

October 5, 2024

4  out of  5
rating by Eliu A. Rodriguez
"It’s was a very busy Friday as always for me, It so happened to be my wife’s birthday as well. We were on our way to see her Dentist after work then had plans to celebrate her birthday when all of the sudden things got changed around in a second….we collided with another vehicle and things just got sour from there on… I’ve call my insurance agent spoke to very well comprehensive person and she guided me through the process of how to recover, First she asks if we were ok. Talking to her got me to calm down and I was able to move on throughout the ordeal. Information was exchange, then I call back and asks what is next? I don’t know who to contact first or what? I said.. she help me again and was able to rap things for that evening through. I know she work late that evening cause time was just running so quickly at least for me, after everything was in order I was still asks…do you needed anything else? Gratefully I said…no, Thank you! Kudos to that agency."
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Ave Alagar

August 28, 2024

5  out of  5
rating by Ave Alagar
"Paola is very nice, knowledgeable and realy fast sending relevant and reliable quotes. She's a rising star and for sure will go places with her demeanor."
We responded:
"Thank you for the 5-star review!! Your positive feedback is very much appreciated. "
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Alexandra

August 16, 2024

5  out of  5
rating by Alexandra
"Paola was super helpful! She was very efficient with explaining everything about renters insurance & was quick and responsive when it came to my questions and making the full payment."
We responded:
"Thank you so much for the 5-Star review!! We’re here to help any time."
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Moises Cano

August 15, 2024

5  out of  5
rating by Moises Cano
"The agents here are very helpful and knowledgeable. When we needed to use the Home insurance we had coverage in our policy I didn't know I had and was very beneficial to our situation. It's good to know I can depend on them."
We responded:
"Thank you so much for the awesome review! We’re glad to hear you were satisfied with our products & services! "
Profile photo of brenda marquez moreno

brenda marquez moreno

August 7, 2024

5  out of  5
rating by brenda marquez moreno
"Mi experiencia con State Farm buscando una cobertura para mi auto fue muy buena, Paola Rodriguez me ayudo en todas mis dudas y su trato fue muy profesional."
We responded:
"Thank you very much for your positive feedback & welcome to the State Farm family!!"
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Maria Arenas

June 28, 2024

5  out of  5
rating by Maria Arenas
"Buen servicio proporcionado por la oficina y Vanessa me ha atendido bien con mis pólizas, muy bella persona"
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Jesse Cavazos

June 27, 2024

5  out of  5
rating by Jesse Cavazos
"Good customer service always helping"
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Maria Fierro

June 27, 2024

5  out of  5
rating by Maria Fierro
"Muy buena compañía y Excelente servicio muy amable y ayudan en todo los trámites necesarios para que El cliente esté satisfecho"
Profile photo of Jessica Rodriguez

Jessica Rodriguez

June 27, 2024

5  out of  5
rating by Jessica Rodriguez
"I have been with State Farm for years and have always been content with this specific location. Everyone at this office is always friendly and helpful. My concerns have always been addressed and resolved. Just like anywhere & anything now a days prices fluctuate but I wouldn't want to be insured with anyone else but them. Thank you Alba for always making my needs a priority! You ladies are all awesome!"
Profile photo of Gabriella Solorzano

Gabriella Solorzano

June 27, 2024

5  out of  5
rating by Gabriella Solorzano
"Me encanta como son de amables y como rápido te atienden no te asen esperar y pronto te resuelven todo con rapidez"
Profile photo of Victoria Ramirez

Victoria Ramirez

June 27, 2024

4  out of  5
rating by Victoria Ramirez
"Thank you Paola Rodriguez for helping me with my renter's insurance. Thank you to Estela Alonso for helping me with my burglary claim. They are both great at communication and give good, honest advice. While my first claim was handled swiftly, I had to take off a star because I was disappointed that I waited longer than expected (about a month) to get an estimate of hail damage from State Farm Agent, Darrell. I received inadequate communication from him and I had to repeatedly follow up."
We responded:
"Thank you for your 4-star review. Your feedback is important & help us improve our service. I’ll relay your concern to the Claims department. If you need any assistance, feel free to reach out to me directly. "